The veterinary industry keeps growing at an unbelievable pace, and practice owners are always looking for ways to stand out in a sea of similar-looking clinics.
As a vet practice owner, you may think that the key to success lies in the most expensive diagnostic equipment and tools, but most of your clients won’t be able to see beyond the waiting and reception rooms.
Instead, focus on modernizing your customer service and communication with these handy tools that every practice needs to be using:
A Custom Mobile App:
A mobile application that’s customized for your practice can improve communication and operations within your business. It enables you to extend customer service to customers even when they are not at the clinic in a modern, cost-effective, and relatable way.
An app can help your clients send and receive updates and pictures of ailments that their pet may be facing, book appointments and medication, access their pet’s health records, receive upcoming appointment reminders, and receive telemedicine appointments, news, and more.
With a mobile app, the only limit you have is your imagination for making your clinic more accessible to customers.
Electronic Medical Records:
Reduce the amount of paper your vet practice uses by using a veterinary electronic medical record. This device allows you to capture and store patient data such as signatures and electronic medical records.
A veterinary EMR can reduce your printing and paper storing costs and makes the documentation process more efficient with instant access to signed documents and treatments. The electronic medical record device can save you space, time, and money in one go.
Display Screens:
Having a display screen in the waiting area can create a cheerful atmosphere in the clinic. You can display pictures of pets, the staff with their pets, important information, and even memes.
This is also an excellent opportunity for other businesses to advertise products that are relevant to the clinic.
Since the clients are likely to be waiting with nothing else to do, a display screen can provide them relief from a tedious wait.
Veterinary Practice Management Software:
A custom-built vet practice management software can transform your clinic operations, features, and transactions.
Fully functional management software allows you to hold medical records, remind patients about appointments, get customized medication prescriptions, use ready-made templates, and more.
It allows you to track and control your inventory and reduce wastage that occurs with manual inventory control. You can also provide customized services like telemedicine, digital marketing, email marketing, and more to your clients.
If this sounds like an ideal solution for your practice, then Animal Intelligence Inc’s AIGenesis is the best veterinary software for you. Get this and more of the products mentioned above by getting in touch with us. A revamped vet clinic awaits you!